How to Go Virtual with MONIFF

STEP 1: BUYING YOUR TICKETS AND PASSES

  • GO TO https://moniff2022.eventive.org/welcome to purchase all access or film passes or single tickets.
  • If you’re purchasing a pass, you’ll choose the specific films and events you want to watch and attend later in STEP THREE.
  • Please check the details of each film as some have specific location and date/time restrictions.
  • After you purchase your passes or tickets, you’ll receive an email confirmation of your order. That email will have important information, so please read it. Don’t see the email confirmation? Be sure to check your spam filter.

STEP 2: ACTIVATE YOUR EVENTIVE ACCOUNT

  • Your Eventive Account is where you will find and access all your virtual content for the festival. It’s also where you’ll select and order tickets for in-person events.
  • If this is your FIRST virtual pass or ticket purchase with us, you will receive an email from MONIFF Virtual Cinema inviting you to activate your Eventive account. These emails may take a few minutes, so don’t panic, but please email inquiries@moniff.org if you don’t receive them, and please check your spam and junk folders. Add MONIFF Virtual Cinema to your contacts to avoid having these emails go to spam.
  • Your Eventive Account must be activated with the same email address you used to purchase your tickets.
  • If your Eventive Account is already set up, you will not receive this email. Be sure you purchase your tickets using the same email as your Eventive Account, so they sync up.

STEP 3: FIND AND WATCH YOUR PROGRAMS

PASS BUYERS:

  • Once you’ve purchased your pass, log into your Eventive Account at eventive.org/moniff and browse the film guide there.
  • Select films and in-person events by clicking on PRE-ORDER FOR FREE OR UNLOCK FOR FREE. They will then appear in your content library, which you can access by going to eventive.org/me, ready to be watched when available. All films and events do NOT automatically appear in your Content Library, even with a pass.
  • When you’re ready to watch, click the WATCH NOW button in the middle of your screen and enjoy!
  • You will have 72 hours to finish viewing the film once you hit play.

NOTE: Passes are automatically linked to the passholder’s account on Eventive, the platform where all MONIFF virtual films will be made available to view.

INDIVIDUAL TICKET BUYERS:

  • Once you have activated your Eventive account, the programs you’ve purchased will be found in your Eventive Content Library, which you can access by going to eventive.org/me. Click on the gray circle with your initials on the top right corner of the screen for the TV app set up or to log out.
  • Or, you can find your MONIFF Virtual Cinema order confirmation email and click on the link to access it there.
  • When you’re ready to watch, click the WATCH NOW button in the middle of your screen and enjoy!
  • You will have 72 hours to finish viewing the film once you hit play.

STEP 4: WAYS TO WATCH YOUR PROGRAMS

  • Directly through your computer or another device.
  • Use your smartphone or laptop to “Cast” or “AirPlay” films to your TV
  • Connect your computer to your TV with an HDMI cord.

Please note: Some select films are only available to be streamed in designated locations. Check the Catalog for details of a particular screening. If you are in one of these locations and still have trouble reserving a ticket or viewing a film, reach out to Eventive for live chat support.

No refunds or exchanges. Passholders can gift tickets to friends and family. Films are not rated for content, and viewer discretion is advised.

For technical questions and to test your device: https://watch.eventive.org/help

For ticketing questions: inquiries@moniff.org

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